Supply Chain Management Professor Elliot Rabinovich believes the shopping experience is going change.
In this June 16, 2017, post in the Boston Globe:
“Increasingly you’re going to see that as people get more comfortable buying products online, groceries will carry less inventory in store,” he said. Stores will be more experiential, focused on exposing people to new products, selling prepared meals, and doing tastings. “It may increasingly become more of a showroom type of experience rather than just go and stock up.”