{"id":273,"date":"2016-05-23T12:57:57","date_gmt":"2016-05-23T19:57:57","guid":{"rendered":"http:\/\/research.wpcarey.asu.edu\/internet-edge\/?page_id=273"},"modified":"2016-05-24T10:03:23","modified_gmt":"2016-05-24T17:03:23","slug":"publications","status":"publish","type":"page","link":"https:\/\/research.wpcarey.asu.edu\/internet-edge\/publications\/","title":{"rendered":"Publications"},"content":{"rendered":"<style>\n.jetpack_subscription_widget {\n    padding-top: 25px;\n    padding-bottom: 25px;\n    padding-left: 30px;\n    padding-right: 30px;\n}\n<\/style>\n<h3>Books<\/h3>\n<p><a href=\"https:\/\/www.crcpress.com\/Internet-Retail-Operations-Integrating-Theory-and-Practice-for-Managers\/Laseter-Rabinovich\/9781439800911\" target=\"_blank\"><img loading=\"lazy\" class=\"size-medium wp-image-58 alignleft\" src=\"https:\/\/i1.wp.com\/research.wpcarey.asu.edu\/internet-edge\/wp-content\/uploads\/2016\/02\/InternetRetailOpsBook-189x300.jpg?resize=189%2C300\" alt=\"InternetRetailOpsBook\" width=\"189\" height=\"300\" srcset=\"https:\/\/i1.wp.com\/research.wpcarey.asu.edu\/internet-edge\/wp-content\/uploads\/2016\/02\/InternetRetailOpsBook.jpg?resize=189%2C300&amp;ssl=1 189w, https:\/\/i1.wp.com\/research.wpcarey.asu.edu\/internet-edge\/wp-content\/uploads\/2016\/02\/InternetRetailOpsBook.jpg?w=409&amp;ssl=1 409w\" sizes=\"(max-width: 189px) 100vw, 189px\" data-recalc-dims=\"1\" \/><\/a><\/p>\n<p><strong>E-Commerce and the Omnichannel<\/strong> &#8211; The increasing popularity of online shopping makes Internet retailing a megatrend that cannot be ignored. The collaboration of two co-authors bringing academic rigor and broad consulting experience into the mix, Internet Retail Operations: Integrating Theory and Practice for Managers offers enduring insights on operational issues and principles for the management of internet supply chains.<\/p>\n<p>Covering a range of emerging issues supported by a variety of case studies, the book details the evolution of information technology\u2019s role in retail supply chain networks, its impact on supply chain networks, and how this has changed service operations. It addresses information technology in relation to service and retail industries, then explores how supply chain dynamics impact traditional service and retail delivery, the costs involved, and customer satisfaction and loyalty. It includes tables, vignettes, and graphs that make the content practical and relevant.<\/p>\n<p>As you will learn, many attempts at internet retail do not succeed, some because they fail to appreciate the fundamentals, others may have simply been ahead of their time. Many years of experimentation and growth lie ahead. Drawing equally on theory, research results, and real-world experience, the book provides strategies for overcoming the challenges of building operations capability in the evolving world of Internet retailing.<\/p>\n<hr \/>\n<h3>Journal Articles<\/h3>\n<p>Sousa, R.; Amorim, M.; Rabinovich, E.; Sodero, A. (2015) \u201cCustomer Use of Virtual Channels in Multichannel Services: Does Type of Activity Matter?\u201d Decision Sciences 46, No. 3, 623-657.<\/p>\n<p>Rao, S.; Rabinovich, E.; Raju, D. (2014) \u201cThe Role of Physical Distribution Services as Determinants of Product Returns in Internet Retailing.\u201d Journal of Operations Management 32, No. 6, 295\u2013312.<\/p>\n<p>Sodero, A.; Rabinovich, E.; Sinha, R. (2013) \u201cDrivers and Outcomes of Open-Standard Interorganizational Information Systems Assimilation in High-Technology Supply Chains.\u201d Journal of Operations Management 31, No. 6, 330-344.<\/p>\n<p>Rabinovich, E.; Sinha, R.; Laseter, T.M. (2011), \u201cUnlimited Shelf Space in Internet Supply Chains: Treasure Trove or Wasteland?\u201d Journal of Operations Management 29, No. 4, 305-317.<\/p>\n<p>Barratt, M.; Rabinovich, E.; Sodero, A. (2010), \u201cInventory Accuracy: Essential, but Often Overlooked.\u201d Supply Chain Management Review 14, No. 2, 36.<\/p>\n<p>Rabinovich, E.; Laseter, T.M.; Rungtusanatham, M. (2008), \u201cPhysical Distribution Service Performance and Internet Retailer Margins: The Drop-Shipping Context.\u201d Journal of Operations Management 26, No. 6, 767-780.<\/p>\n<p>Rabinovich, E.; Maltz, A.B.; Sinha, R.K. (2008), \u201cAssessing Markups, Service Quality, and Product Attributes in Music CDs\u2019 Internet Retailing.\u201d Production and Operations Management 17, No. 3, 320-337.<\/p>\n<p>Laseter, T.M.; Rabinovich, E.; Boyer, K.K.; Rungtusanatham, M. (2007), \u201cThe Future of the Web: Three Critical Issues in Internet Retailing.\u201d MIT Sloan Management Review 48, No. 3, 58-64.<\/p>\n<p>Rabinovich, E.; Knemeyer, A.M. (2006), \u201cLogistics Service Providers in Internet Supply Chains.\u201d California Management Review 48, No. 4, 84-108.<\/p>\n<p>Maltz, A.B.; Rabinovich, E.; Sinha, R.K. (2004), \u201cLogistics: the Key to e-Retail Success.\u201d Supply Chain Management Review 8, No. 3, 56-63.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Books E-Commerce and the Omnichannel &#8211; The increasing popularity of online shopping makes Internet retailing a megatrend that cannot be ignored. The collaboration of two co-authors bringing academic rigor and broad consulting experience into the mix, Internet Retail Operations: Integrating Theory and Practice for Managers offers enduring insights on operational issues and principles for the &hellip; <a href=\"https:\/\/research.wpcarey.asu.edu\/internet-edge\/publications\/\"><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"spay_email":""},"jetpack_shortlink":"https:\/\/wp.me\/P7aH0S-4p","_links":{"self":[{"href":"https:\/\/research.wpcarey.asu.edu\/internet-edge\/wp-json\/wp\/v2\/pages\/273"}],"collection":[{"href":"https:\/\/research.wpcarey.asu.edu\/internet-edge\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/research.wpcarey.asu.edu\/internet-edge\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/research.wpcarey.asu.edu\/internet-edge\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/research.wpcarey.asu.edu\/internet-edge\/wp-json\/wp\/v2\/comments?post=273"}],"version-history":[{"count":7,"href":"https:\/\/research.wpcarey.asu.edu\/internet-edge\/wp-json\/wp\/v2\/pages\/273\/revisions"}],"predecessor-version":[{"id":301,"href":"https:\/\/research.wpcarey.asu.edu\/internet-edge\/wp-json\/wp\/v2\/pages\/273\/revisions\/301"}],"wp:attachment":[{"href":"https:\/\/research.wpcarey.asu.edu\/internet-edge\/wp-json\/wp\/v2\/media?parent=273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}