This new white paper by the Center for Services Leadership captures learnings from the 2018 Compete Through Service Symposium, which was held in October 2018 in Scottsdale, Arizona. The Symposium’s themes, Tech that Propels the Future of Service and Mastering Service Culture are discussed in the white paper along with key takeaways and insights that were presented at the program by experts in those areas. 

To read and download the white paper, visit the CSL’s Learning Center, a free repository for CSL resources and research, here: https://research.wpcarey.asu.edu/services-leadership/csl-learning-center-home/ and go to White Papers.