Compete Through Service Symposium
October 25-27, 2017
Hilton Scottsdale Resort and Villas
Scottsdale, Arizona
The annual Compete Through Service Symposium is only conference of its kind that brings the most innovative minds in business and engaging academic thought leaders together to advance the science of service. It is where you will experience in-depth education specifically designed to help you face the challenges of competing and profiting through service.
The symposium will be delivered emphasizing three areas of focus:
Simplifying the Customer Experience
featuring presentations by:
Instilling a Customer Centric Culture
featuring presentations by:
Mastering Disruptive Change
featuring presentations by:
INFO: Detailed information coming soon – Check back for updates.
Speaker ideas or speaker recommendation for the Symposium? We’d love to hear from you. Please fill out the form below and we will be in touch regarding speaking availability.
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This is the best conference I have ever attended. Fully engaging! A great use of my time!”
Heather Cone, Cumis
“The Compete Through Service Symposium is a MUST for any organization that really wants to improve the service experience of its customers.”
Rick McCombie
Senior Vice President, The Co-Operators
“The annual CTS Symposium is the best business conference I have ever gone to, and I make it a point to go every year. I bring some of our key employees and we’ve even brought customers. You get so much take home value, it’s incredible!”
Bob Zollars, Vocera
“A true holistic eye-opener for what is going on in the service industry today AND what will happen tomorrow”
Morten Soger Nielsen, SAP
“The CTS Symposium was a great place to stretch my mind and learn about the challenges and successes in services from several different industries. Well done!”
Dominic Custodio, Boeing
