ANNOUNCEMENT: We are postponing our Compete Through Service Symposium and will be back with updates on our new official dates, speakers and agenda. We will be sending out more information as soon as we can. If you have any questions or need assistance, please contact us at csl@asu.edu. Thank you so much for your continued support.

The Compete Through Service Symposium
Dates and Location TBD

The Compete Through Service Symposium (CTS) provides tools for executives, managers, and leaders across the organization. We look forward to you joining us for the premier, university led learning experience helping business leaders compete through the strategic use of service and an unrelenting focus on the customer. The Symposium inspires and equips leaders to create or enhance:

  • New and innovative services
  • A culture characterized by a customer-centric focus, employee and customer loyalty, and service excellence with the goals of increasing sustainable competitive advantage and profits
  • Exemplary, “out-of-the-box” customer service
  • Value-added, revenue-producing services
  • Underlying all … a focus on the customer

Compete Through Service Symposium Highlights

Call for Speakers

Do you have speaker ideas or a speaker recommendation for our next Symposium? We’d love to hear from you!  Please click on the link below to fill out the form and we will be in touch regarding future speaking availability.