April 1-3, 2020 at The Scottsdale Resort at McCormick Ranch, Scottsdale, Arizona

The 2020 Compete Through Service Symposium (CTS) will provide tools for executives, managers, and leaders across the organization. Join us for the premier, university led learning experience helping business leaders compete through the strategic use of service and an unrelenting focus on the customer. The Symposium inspires and equips leaders to create or enhance:

  • New, innovative services
  • A culture characterized by a customer-centric focus, employee and customer loyalty, and service excellence with the goals of increasing sustainable competitive advantage and profits
  • Exemplary, “out-of-the-box” customer service
  • Value-added, revenue-producing services
  • Underlying all … a focus on the customer

Compete Through Service Symposium Highlights

Call for Speakers

Do you have speaker ideas or a speaker recommendation for our next Symposium? We’d love to hear from you!  Please click on the link below to fill out the form and we will be in touch regarding future speaking availability.