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June 2022

CSL Board Member Thought Leadership Call

June 28 @ 10:00 am - 11:30 pm

Note: This event is exclusive to CSL Board Members and invited guests. The Fast Paced World of Technology and Leadership Advice to Survive: In this session, H. Brent Baker, Sr., Maj Gen (Ret), USAF and VP of Global Industry Markets, PTC, will describe the technology changes he’s witnessing in the world of software and in particular through the lens of digital transformation.  Then, he will discuss some “time honored and enduring” leadership tips to survive and even thrive in these…

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July 2022

CSL Board Field Trip – Starbucks, Seattle Washington

July 28 @ 8:00 am - 5:00 pm

We are currently arranging a special field trip for members of our CSL Board, their Liaisons, and special guests in Seattle, hosted by our board partner, Starbucks. More details to come.  Note: This event is for CSL Board members only and special guests. More details coming soon, for now please the date, July 28, 2022 and we will communicate more information as we get closer. We hope you can join us!

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September 2022

Service Process & Innovation Sprint Live and Online

September 26 @ 9:00 am - September 30 @ 11:00 am

Service Process & Innovation Sprint Online: An accelerated and LIVE online program to design, repair, or rebuild your customer-facing services for lasting growth September 26-30, 2022 The CSL's Service Sprint is a fully online and live interactive program to address your organization's need to adapt, renew, and upgrade your service design and innovation processes. The program is designed to help you apply what you learn to a unique service design challenge.  You will come away with an action plan for…

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