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November 2019

Fall Board Meeting at the Phoenix Convention Center

November 7 @ 8:00 am - November 8 @ 12:00 pm
Phoenix Convention Center, 100 N 3rd Street
Phoenix, 85004 United States
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Free for Board Members and their Guests

The CSL's Fall Board Meeting event will be taking place Thursday, November 7th and the morning of Friday, November 8th.  CSL board member, the Phoenix Convention Center, has agreed to host this event and we appreciate their generosity!  https://www.phoenixconventioncenter.com/ They have a beautiful facility in the heart of downtown Phoenix. To register visit: https://www.eiseverywhere.com/fall2019boardmeeting (Members of the CSL Board only.) The overall agenda is as follows: Thursday, November 7th  - 9:00 to 3:00 - Will be a board member hosted…

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February 2020

Strategic Service Institute – Service Management

February 25, 2020 @ 1:00 pm - February 27, 2020 @ 12:30 pm
Arizona State University, Tempe Campus, 450 E Lemon St
Tempe, AZ 85281 United States
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Cost Varies

The CSL revolutionizes service education with SSI, the only program providing an on-campus, executive education experience in service excellence. The Institute offers a rigorous examination of operational frameworks, pragmatic steps to achieve successful implementation and a strong interactive format in which participants are encouraged to share current issues they face and develop action plans to deal with these challenges. Module 1 – Service Management Essential toolsets to develop (or improve!) the foundation for outstanding organizational service performance. Participants will return…

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Strategic Service Institute – Advanced Service Leadership

February 26, 2020 @ 1:00 pm - February 28, 2020 @ 12:00 pm
Arizona State University, Tempe Campus, 450 E Lemon St
Tempe, AZ 85281 United States
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Cost Varies

The CSL revolutionizes service education with SSI, the only program providing an on-campus, executive education experience in service excellence. The Institute offers a rigorous examination of operational frameworks, pragmatic steps to achieve successful implementation and a strong interactive format in which participants are encouraged to share current issues they face and develop action plans to deal with these challenges. Module 2 – Advanced Service Leadership Leverage the tool sets acquired in Module 1 to strategically pilot the organization to the…

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April 2020

Compete Through Service Symposium

April 1, 2020 - April 3, 2020
The McCormick Scottsdale, 7421 North Scottsdale Road
Scottsdale, AZ 85253 United States
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Cost Varies

The annual Compete Through Service Symposium is only conference of its kind that brings the most innovative minds in business and engaging academic thought leaders together to advance the science of service. It is where you will experience in-depth education specifically designed to help you face the challenges of competing and profiting through service. Registration and information on the 2020 program is coming soon. For information on our recent 2018 program, visit wpcarey.asu.edu/symposium.   

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