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February 2020

Strategic Service Institute – Service Management

February 24, 2020 @ 1:00 pm - February 26, 2020 @ 12:30 pm
Arizona State University, Tempe Campus, 450 E Lemon St
Tempe, AZ 85281 United States
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Cost Varies

The CSL revolutionizes service education with SSI, the only program providing an on-campus, executive education experience in service excellence. The Institute offers a rigorous examination of operational frameworks, pragmatic steps to achieve successful implementation and a strong interactive format in which participants are encouraged to share current issues they face and develop action plans to deal with these challenges. Module 1 – Service Management Essential toolsets to develop (or improve!) the foundation for outstanding organizational service performance. Participants will return…

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Strategic Service Institute – Advanced Service Leadership

February 26, 2020 @ 1:00 pm - February 28, 2020 @ 12:00 pm
Arizona State University, Tempe Campus, 450 E Lemon St
Tempe, AZ 85281 United States
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Cost Varies

The CSL revolutionizes service education with SSI, the only program providing an on-campus, executive education experience in service excellence. The Institute offers a rigorous examination of operational frameworks, pragmatic steps to achieve successful implementation and a strong interactive format in which participants are encouraged to share current issues they face and develop action plans to deal with these challenges. Module 2 – Advanced Service Leadership Leverage the tool sets acquired in Module 1 to strategically pilot the organization to the…

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April 2020

Compete Through Service Symposium

April 1, 2020 - April 3, 2020
The McCormick Scottsdale, 7421 North Scottsdale Road
Scottsdale, AZ 85253 United States
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Cost Varies

The annual Compete Through Service Symposium is only conference of its kind that brings the most innovative minds in business and engaging academic thought leaders together to advance the science of service. It is where you will experience in-depth education specifically designed to help you face the challenges of competing and profiting through service. Registration and information on the 2020 program is coming soon. For information on our recent 2018 program, visit wpcarey.asu.edu/symposium.   

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