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June 2019

Summer Board Meeting at Boeing Charleston Facility

June 26 - June 27
Boeing Facility Charleston South Carolina, 5400 International Blvd
North Charleston, SC 29418 United States
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Free for Board Members and their Guests

We hope you can join us for this CSL Board hosted event at the Boeing Charleston facility. The program outline will be as follows: Optional dinner Wednesday evening, June 26th in downtown Charleston at Hyman's Seafood, 215 Meeting Street, Charleston. Program Thursday, June 27th from 9:00 to no later than 3:00 at the Boeing facility which is near the Charleston Airport.  We will have the tour of the facility where the 787 Dreamliner is built in the morning, lunch, and…

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September 2019

Strategic Service Institute – Service Management

September 16 @ 1:00 pm - September 18 @ 12:30 pm
Arizona State University, Tempe Campus, 450 E Lemon St
Tempe, AZ 85281 United States
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Cost Varies

The CSL revolutionizes service education with SSI, the only program providing an on-campus, executive education experience in service excellence. The Institute offers a rigorous examination of operational frameworks, pragmatic steps to achieve successful implementation and a strong interactive format in which participants are encouraged to share current issues they face and develop action plans to deal with these challenges. Module 1 – Service Management Essential toolsets to develop (or improve!) the foundation for outstanding organizational service performance. Participants will return…

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Strategic Service Institute – Advanced Service Leadership

September 18 @ 1:00 pm - September 20 @ 12:00 pm
Arizona State University, Tempe Campus, 450 E Lemon St
Tempe, AZ 85281 United States
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Cost Varies

The CSL revolutionizes service education with SSI, the only program providing an on-campus, executive education experience in service excellence. The Institute offers a rigorous examination of operational frameworks, pragmatic steps to achieve successful implementation and a strong interactive format in which participants are encouraged to share current issues they face and develop action plans to deal with these challenges. Module 2 – Advanced Service Leadership Leverage the tool sets acquired in Module 1 to strategically pilot the organization to the…

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November 2019

Fall Board Meeting at the Phoenix Convention Center

November 7 @ 8:00 am - November 8 @ 12:00 pm
Phoenix Convention Center, 100 N 3rd Street
Phoenix, 85004 United States
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Free for Board Members and their Guests

Please hold Thursday, November 7th and the morning of Friday, November 8th for a CSL Member Firm Hosted event.  Phoenix Convention Center has agreed to host this fall and we appreciate their generosity!  https://www.phoenixconventioncenter.com/ They have a beautiful facility in the heart of downtown. Thursday, November 7th will look a lot like the events we did at State Farm and at the Perryville Prison with Televerde.  The morning will be focused on content and professional development and in the afternoon,…

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April 2020

Compete Through Service Symposium

April 1, 2020 - April 3, 2020
The McCormick Scottsdale, 7421 North Scottsdale Road
Scottsdale, AZ 85253 United States
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Cost Varies

The annual Compete Through Service Symposium is only conference of its kind that brings the most innovative minds in business and engaging academic thought leaders together to advance the science of service. It is where you will experience in-depth education specifically designed to help you face the challenges of competing and profiting through service. Registration and information on the 2020 program is coming soon. For information on our recent 2018 program, visit wpcarey.asu.edu/symposium.   

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