Session Chair: Prof. David Asamoah, KNUST, Ghana
Benjamin Agyei-Owusu, Department of Supply Chain and Information Systems, KNUST School of Business, Ghana
ABSTRACT
Firms seeking to maximize the benefits of data analytics have begun adopting data driven culture. Data driven culture is expected to enhance firm performance outcomes. However, the mechanism through which data driven culture enhances firm performance has received little empirical attention and is little understood. This study proposes and empirically confirms that data driven culture first enhances supply chain information sharing and supply chain information quality capabilities of firms, which subsequently help firms to maximize their customer development and firm performance outcomes. A research model examining these relationships was developed and tested using data from 123 firms operating in Ghana. The results confirmed that data driven culture enhanced the supply chain information sharing and supply chain information quality, which subsequently enhance customer development and firm performance. The implications of these findings are discussed.
Caleb Amankwaa Kumi, Department of Supply Chain and Information Systems, KNUST, Ghana
ABSTRACT
This study examines the mechanisms through which interorganizational information systems (IOS)-enabled business intelligence enhances supply chain performance of organizations. The study proposes that IOS-enabled business intelligence first enables information exchange, coordination and integration capabilities, which subsequently enhance supply chain responsiveness and supply chain performance. A research model examining the proposed relationships was developed and tested using data from retail organizations operating in a developing African country. Data analysis through partial least squares structural equation modelling confirmed that IOS-enabled business intelligence enabled firms to obtain information exchange, coordination, integration and supply chain responsiveness capabilities. With the exception of integration capabilities, supply chain capabilities directly enhanced supply chain performance as well. Finally, supply chain responsiveness partially mediated the relationship between information exchange capabilities and supply chain performance and fully mediated the relationship between integration capabilities and supply chain performance.
Prof. David Asamoah, Associate Professor, Department of Supply Chain and Information Systems, KNUST, Ghana
ABSTRACT
The study empirically examines the mechanisms through which supplier integration enhances the performance of firms. The study proposes that supplier integration first enhances intra-organizational information sharing and inter-organizational information sharing, which in turn enable firms to enhance their operational performance and financial performance. A research model examining the relationships between the constructs was developed and tested using data from 310 firms. The research model was analysed using partial least squares structural equation modelling. It was revealed that supplier integration significantly enhanced intra-organizational information sharing and inter-organizational information sharing as hypothesized. Intraorganizational information sharing and inter-organizational information sharing directly enhance operational performance but inter-organizational information sharing did not enhance financial performance. Additionally, operational performance partially mediated the effect of intraorganizational information sharing on financial performance and fully mediated the effect of interorganizational information sharing on financial performance.
