Business leaders understand what Greek philosopher Heraclitus proclaimed more than 2500 years ago: the only constant is change. But it matters whether that change is evolutionary or explosive, and response to the global health threat that is COVID-19 has produced change of the latter variety. Leslie Paulson leads the Servigistics business unit in the technology …
– Written by Elizabeth Farquhar, Writer and Editor, for the Center for Services Leadership As sucker punches go, this coronavirus pandemic was a championship blow. Some companies would probably agree with boxer Mike Tyson, who said “everyone has a plan until they get punched in the face.” This is a historic moment, but we have …
– Written by Elizabeth Farquhar, Writer, Editor for the Center for Services Leadership One afternoon recently, marketing professor Leonard Berry paused in the middle of grading final papers and exams to describe our current frightening landscape: one million-plus COVID-19 cases, more than 60,000 deaths, unemployment growing to near-depression levels, and businesses shutting down—some never to …
– Written by Elizabeth Farquhar for the Center for Services Leadership Emergency response is nothing new to National Industries for the Blind (NIB). NIB, the nation’s largest employment resource for those who are blind, provides work to 6,000 people who are blind, including many veterans. It is one of the three central nonprofit agencies designated …
