Tag: Board Event

Fall Board Meeting at the Phoenix Convention Center

The CSL’s Fall Board Meeting event will be taking place Thursday, November 7th and the morning of Friday, November 8th.  CSL board member, the Phoenix Convention Center, has agreed to host this event and we appreciate their generosity!  https://www.phoenixconventioncenter.com/ They have a beautiful facility in the heart of downtown Phoenix. To register visit: https://www.eiseverywhere.com/fall2019boardmeeting (Members …

Webinar: Stan Phelps Purple Goldfish – Little Things Create Customer Wow

Little things make a big difference in customer experience. In this keynote presentation, Stan shares the key ingredients of creating signature added value. We’ll cover the 12 different types of purple goldfish in the two main categories of value and maintenance. Little extras such as the importance of follow up and how to handle mistakes.  …