(Note: This is a CSL Board member and invitation only event.)

CSL Board, special guests, faculty, and staff will join in this Zoom call to discuss current topics in service leadership. The call leaders will be Stephanie Trunzo, General VP, Transformation & Offerings for Oracle and Dr. Tuure Tuuanen, Professor of Computer Science and Information Systems and Vice Dean of Research from the University of Jyväskylä, Finland.   

In her role at Oracle, Stephanie leads the continued shift to an offerings model that is both outcome-driven and client-focused, transforming both Oracle and its clients to star in a modern cloud story grounded in both technology and expert talent.  https://www.linkedin.com/in/sltrunzo/.  

Tuure is a CSL Faculty Network member and has done groundbreaking work on how rapid growth in tech is transforming the world of service.    His current research interests lie in the areas of value creation, service engineering, and IT enabled and digital services. https://www.linkedin.com/in/tuuretuunanen/

The two leaders spend the first 10 minutes or so sharing some key thoughts/best practices on the topic and the rest is spent leading  the group in conversation on the topic.