This is a private CSL board and special guests only event.

The CSL, along with CSL Member firm Mayo Clinic, are hosting a day long event, featuring Dr. Len Berry, a distinguished member of our faculty network, and a pioneer in the field of customer experience.  Len has done extensive work with Mayo on managing their patient experience. He will be presenting on “Management Lessons from Mayo: Inside one of the World’s Most Admired Service Organizations”. 

We will also have a lunch, tour or Mayo, small group sessions, and a happy hour reception. 

If you have any questions, feel free to contact Alicia Holder at alicia.holder@asu.edu.