ServiceFriday: Service Reform: Why Service Employees Engage in Sabotage in Refugee Encounters
–Written by Jack Lechich for the Center for Services Leadership According to the UN Refugee Agency, in 2019 there were 70.8 million people forcibly displaced worldwide. 25.9 million of these people, over half of whom are under the age of 18, were forced to become refugees and that number is only growing. Refugees often face …