– Written by Jack Lechich for the Center for Services Leadership Saturday Night Live has produced a grand amount of hilarious, gut-splitting moments since its inception way back in 1975, with many of these moments coming in a fictional service setting. One such moment has gone on to live in the annals of comedic history …
– Written by Jack Lechich for the Center for Services Leadership In one episode of the hit sitcom Seinfeld, Jerry’s car gets stolen so he must use a rental car in the meantime. As is typical for the show, another hilarious service failure ensues as the rental car agency employee informs Jerry that, despite his reservation, …
– Written by Jack Lechich for the Center for Services Leadership Gone are the days of Carl’s Jr. producing commercials with scantily clad women pretending to eat their burgers by taking bites the size of which would make NFL offensive lineman Aaron Donald impressed. Carl’s Jr. may have been criticized for choosing to use the …
