Service in a Time of Rapid Change Series: Supply – The Long Pole in the Tent

– Written by Elizabeth Farquhar for the Center for Services Leadership Emergency response is nothing new to National Industries for the Blind (NIB). NIB, the nation’s largest employment resource for those who are blind, provides work to 6,000 people who are blind, including many veterans. It is one of the three central nonprofit agencies designated …

ServiceFriday: Cold as Ice: When Cold Temperatures Increase Product Evaluation

– Written by Jack Lechich for the Center for Services Leadership The English language sure can be confusing, especially when it comes to the United States. Take the word “cold” for example. I don’t know of any other place where cold can be used to describe the temperature as well as be used as an …

ServiceFriday: Trending Up – The Differences Among Trendsetter Groups

– Written by Jack Lechich for the Center for Services Leadership The year is 2020 and being an Instagram model is now a profession. While it might seem that everyone is attempting to be an influencer or trendsetter in some capacity nowadays, not everyone can be. One’s identity in terms of which trendsetter group (i.e. …